Wo finde ich meine Reservierungsnummer und meinen Reservierungscode?

Beide Angaben stehen in der Buchungsbestätigung, die Sie nach Ihrer Buchung per E-Mail erhalten haben. Bitte übernehmen Sie sie genau so in das Formular, damit wir Ihre Buchung eindeutig zuordnen können.

Ist meine Buchung mit dem Absenden des Formulars bereits storniert?

Nein. Mit dem Formular senden Sie uns Ihre Stornierungsanfrage. Wirksam wird die Stornierung erst, wenn Sie von uns eine Bestätigung erhalten haben.

Fallen bei einer Stornierung Kosten an?

Das hängt von den Bedingungen Ihrer Buchung ab. Ob und bis wann Sie kostenfrei stornieren können, steht in Ihrer Buchungsbestätigung. Ergänzend gelten unsere Allgemeinen Geschäftsbedingungen.

Kann ich meine Buchung auch telefonisch oder per E-Mail stornieren?

Ja. Sie erreichen uns täglich von 8 bis 20 Uhr telefonisch unter +49 (0)941 / 600 90 200 oder per E-Mail an reservierung@gaestehaus-bavaria.de. Bitte halten Sie Ihre Reservierungsnummer bereit.

Ich möchte meinen Aufenthalt nur verschieben. Was mache ich?

Melden Sie sich gerne über unser Kontaktformular oder telefonisch. Wir prüfen, ob Ihre neuen Reisedaten verfügbar sind.

Cancel a Reservation at Gästehaus Bavaria

Have your plans changed? You can easily cancel your reservation using our form. We’ll process your request promptly and confirm the cancellation with you personally.

Go to the cancellation form Call now

In three steps

How to Cancel Your Reservation

Please have your booking confirmation handy and fill out the form. If you have any questions about your cancellation, you can reach us daily from 8 a.m. to 8 p.m.

Have your booking confirmation readyYou will find your reservation number and reservation code in your booking confirmation.

Fill out the formFill in the required fields and submit the cancellation.

Confirmation ReceivedWe will process your request and confirm the cancellation.

Phone+49 (0)941 / 600 90 200 Emailreservierung@gaestehaus-bavaria.de

Request a Cancellation

Please fill out all required fields. We will confirm your cancellation as soon as possible.

Reservation number

Reservation code

First Name

Last Name

Phone

Email (optional)

Arrival date (optional)

Message (optional)

I have read the privacy policy and consent to the processing of my data for the purpose of handling the cancellation.

* Required fields. The cancellation will not take effect until we confirm it. The terms and conditions of your reservation and our Terms and Conditions apply.

Frequently Asked Questions About Cancellations

Where can I find my reservation number and reservation code?

Both pieces of information are listed in the booking confirmation you received by email after making your reservation. Please enter them exactly as they appear in the form so that we can clearly identify your reservation.

Is my reservation already canceled once I submit the form?

No. By submitting the form, you are sending us your cancellation request. The cancellation will not take effect until you have received confirmation from us.

Are there any fees for canceling?

That depends on the terms of your reservation. Your reservation confirmation specifies whether you can cancel free of charge and the deadline for doing so. In addition, our Terms and Conditions apply.

Can I also cancel my reservation by phone or email?

Yes. You can reach us daily from 8 a.m. to 8 p.m. by phone at +49 (0)941 / 600 90 200 or by email at reservierung@gaestehaus-bavaria.de. Please have your reservation number ready.

I just want to reschedule my stay. What should I do?

Please feel free to contact us via our contact form or by phone. We’ll check to see if your new travel dates are available.

More answers about your stay: Things to Know

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